Ideas & Insights at the intersection of people & product

UX + Design

Your user research is out of date. Let’s fix that.

Brian Kempf, VP of Product
Brian KempfVP of Product
How to avoid outdated user research

UX + Design

5 mistakes to avoid in UX research questions (and what to do instead)

Regina Hong, UX Researcher
Regina HongUX Researcher

Education

The what and why of web accessibility — plus 7 quick wins you can implement today

Morgan Ebbs, Senior Content Strategist and Writer
Morgan EbbsSenior Content Strategist and Writer

UX + Design

Designing for infinite user journeys

Brian Kempf, VP of Product
Brian KempfVP of Product

A Digital Users' Bill of Rights

Brian Kempf, VP of Product
Brian KempfVP of Product

UX + Design

Quiz: How much do you really know about your users?

Regina Hong, UX Researcher
Regina HongUX Researcher

UX + Design

Creating a database for a UX research repository

Regina Hong, UX Researcher
Regina HongUX Researcher

UX + Design

How UX Pros Crush Monday Mornings (+ Playlist!)

Tae Sayama, VP of Digital Experience
Tae SayamaVP of Digital Experience

UX + Design

Why Every Company Should Invest in a Digital Design System

Tae Sayama, VP of Digital Experience
Tae SayamaVP of Digital Experience

UX + Design

Inside the Digital Product Development Process

Selena Ricks, Brand and Marketing Communications Lead
Selena RicksBrand and Marketing Communications Lead

UX + Design

How to Create an Effective Online Consumer Experience During COVID

Graham Ericksen, Partner and Chief Strategy Officer
Graham EricksenPartner | Chief Strategy Officer

UX + Design

20 Things We Learned in 20 Years of Digital Product Development and Design

Rick Levine, Partner and Chief Executive Officer
Rick LevinePartner | Chief Executive Officer

UX + Design

Where You Can Improve Your Web UX Right Now

Graham Ericksen, Partner and Chief Strategy Officer
Graham EricksenPartner | Chief Strategy Officer

UX + Design

Why Your CX Needs An Expert Review

Graham Ericksen, Partner and Chief Strategy Officer
Graham EricksenPartner | Chief Strategy Officer

UX + Design

Announcing COVID Local, a COVID-19 Location Tracker

Selena Ricks, Brand and Marketing Communications Lead
Selena RicksBrand and Marketing Communications Lead

UX + Design

Improving UX with Financial Products

Graham Ericksen, Partner and Chief Strategy Officer
Graham EricksenPartner | Chief Strategy Officer

UX + Design

How We Reimagined the Modus Digital Experience

Selena Ricks, Brand and Marketing Communications Lead
Selena RicksBrand and Marketing Communications Lead

UX + Design

How AI Can Make Digital Customer Experiences More Human

Modus is a full service digital agency headquartered in New York City. We build human-centered digital experiences that drive businesses forward.
Modus

UX + Design

Developing UX Measures for Digital Medicine

Jay Erickson, Partner and Chief Innovation Officer
Jay EricksonPartner | Chief Innovation Officer

UX + Design

Microinteractions

Tom Foley, VP of Digital Experience
Tom FoleyVP of Digital Experience

UX + Design

What Is Emotional Website Design — and Why Does it Matter so Much?

Abigail Stock, VP of Digital Strategy & Marketing
Abigail Stock VP of Digital Strategy & Marketing

UX + Design

3 Keys to Great Customer Experience for Enterprise Companies

Modus is a full service digital agency headquartered in New York City. We build human-centered digital experiences that drive businesses forward.
Modus

UX + Design

RX for Healthcare: UX

Jay Erickson, Partner and Chief Innovation Officer
Jay EricksonPartner | Chief Innovation Officer

UX + Design

Are You Listening? 5 Urgent Demands From Your Customers

Graham Ericksen, Partner and Chief Strategy Officer
Graham EricksenPartner | Chief Strategy Officer

UX + Design

Why Your Digital Product Needs a Visual Designer

Tae Sayama, VP of Digital Experience
Tae SayamaVP of Digital Experience

UX + Design

From UX to HX: Creating More Human Digital Experiences

Jay Erickson, Partner and Chief Innovation Officer
Jay EricksonPartner | Chief Innovation Officer