Accessibility & Usability
Widen digital pathways
State and local governments, healthcare systems, and businesses of all sizes turn to Modus to ensure equitable access to digital services and experiences. Whether your goal is to expand your audience or meet evolving compliance standards, Modus can help you lead the way in improving digital accessibility and usability for a wider spectrum of people.
Your partner to deliver more inclusive digital experiences
Audits & assessments
Identify user issues and Web Content Accessibility Guidelines (WCAG) compliance concerns in your digital experiences. Get a full report with findings and recommendations for remediation.
Planning & execution
Integrate accessibility and usability into each step of your product development lifecycle. Craft more intuitive experiences using plain language, support multiple languages and assistive technologies, and ensure that undue burdens and barriers to access are addressed.
Maintenance & monitoring
Train your team on best practices and tools and stay on top of evolving regulations. Get ongoing optimization and support for sustainable accessibility and usability.
Let's chat about your accessibility project
Rick Levine
Accessibility & Usability Strategic Lead
Elevating a state agency’s accessibility, usability, and equity
The COVID-19 pandemic led to a surge in traffic to government websites, like those for unemployment insurance, causing errors and delays due to outdated technology. To modernize and enhance digital equity, a state Department of Labor (DOL) agency hired Modus to conduct Web Content Accessibility Guidelines (WCAG) and usability audits across 14 websites. American Rescue Plan Act (ARPA) funds were utilized for this project to enhance accessibility and usability for online unemployment claims by claimants, employers, and DOL staff.
In addition to WCAG AA compliance testing, we evaluated key usability factors: reputation, navigation, task orientation, layout, and content. Our recommendations provide the state agency with clear guidance to meet standards and a roadmap for continual improvement.
- Accessibility Audit (WCAG AA compliance)
- Usability Audit
- Landscape Review
- Prioritized Roadmap
Giving digital inclusion a signal boost
To expand Sesame Workshop’s programming to vulnerable families in rural areas with low-bandwidth internet access such as refugee camps, we designed the WhatsApp Early Childhood Education Intervention Chatbot to deliver content worldwide. We also created a customized device that can create its own local Wi-Fi network and a custom projector app to deliver content in places without internet access, mobile devices, and even power. These solutions are being piloted in remote refugee camps, helping bridge the digital divide to meet the needs of more children and families. These multi-country experiences are available in Spanish, Portuguese, Mandarin, Japanese, Kurmanji, Arabic, and English.
Giving digital inclusion a signal boost
To expand Sesame Workshop’s programming to vulnerable families in rural areas with low-bandwidth internet access such as refugee camps, we designed the WhatsApp Early Childhood Education Intervention Chatbot to deliver content worldwide. We also created a customized device that can create its own local Wi-Fi network and a custom projector app to deliver content in places without internet access, mobile devices, and even power. These solutions are being piloted in remote refugee camps, helping bridge the digital divide to meet the needs of more children and families. These multi-country experiences are available in Spanish, Portuguese, Mandarin, Japanese, Kurmanji, Arabic, and English.
An accessible home
USAA, a leading financial services company for U.S. military members, is committed to serving individuals with disabilities and their families. So when they partnered with Modus to create a native mobile and desktop application to help its members select a real estate agent for relocation, it was essential for their digital experience to meet strict Americans with Disabilities Act (ADA) compliance standards.
Modus made sure the content, user interface, and functionality were compatible with assistive technologies such as screen readers and easy to understand, all while making sure the design looks great for all users.
Content simplified with Gen AI
Globally, the average reading level is lower than you might expect. Creating easier-to-read alternatives to complex copy has traditionally required manual transcription — a timely and costly process. Until now. Our Content Simplifier changes all of that. Our Chrome extension rewrites content on the web and makes it easier to read, using the power of generative AI to lower the reading level while preserving accuracy and quality. The reading grade can be simplified to a “high-school” or even a “middle-school” reading level based on the Flesch–Kincaid scale — turning complexity into clarity in seconds.
- Generative AI
- Serverless Architecture
- Software Engineering
- UI Development
- Chrome Extension Development
Content simplified with Gen AI
Globally, the average reading level is lower than you might expect. Creating easier-to-read alternatives to complex copy has traditionally required manual transcription — a timely and costly process. Until now. Our Content Simplifier changes all of that. Our Chrome extension rewrites content on the web and makes it easier to read, using the power of generative AI to lower the reading level while preserving accuracy and quality. The reading grade can be simplified to a “high-school” or even a “middle-school” reading level based on the Flesch–Kincaid scale — turning complexity into clarity in seconds.
- Generative AI
- Serverless Architecture
- Software Engineering
- UI Development
- Chrome Extension Development
