Simplifying the journey to better health for patients and providers

As a sprawling pharmaceutical company, Novartis needs design expertise as deep as its business is wide. They hired Modus to support world-class research, UX, UI and process management across three main workstreams: a scalable enterprise design system, a deep dive into patient journeys that shaped a custom salesforce interface and reporting dashboard for support reps, and the application of that interface in countries around the world.